Question 1

How far in advance should I book a black car service in NYC?

Accepted Answer

We recommend booking at least 24 hours in advance, though we accept same-day reservations based on availability. For special events, weddings, or large groups, booking 1–2 weeks ahead is ideal.

Question 2

Do you track flights for airport transfers?

Accepted Answer

Yes — we monitor every flight in real time. If your flight is delayed, your chauffeur automatically adjusts. You will never be charged for airline delays.

Question 3

Which airports do you serve in New York?

Accepted Answer

We serve JFK, LaGuardia (LGA), Newark (EWR), Teterboro (TEB), Westchester (HPN), MacArthur (ISP), and Republic Airport (FRG).

Question 4

Is there surge pricing?

Accepted Answer

Never. Our prices are flat-rate and upfront. We do not surge during holidays, peak hours, or special events.

Question 5

What vehicles are available?

Accepted Answer

Our fleet includes luxury SUVs (Cadillac Escalade, Chevrolet Suburban, GMC Yukon XL, Cadillac XT6 and the electric Cadillac Lyriq), Executive and Limo Sprinter vans, minibuses and full-size motor coaches.

Question 6

Where do I meet my driver at the airport?

Accepted Answer

For arrivals, your chauffeur will be waiting at the baggage claim area holding a sign with your name. For JFK, LGA, and EWR, we provide the exact meeting point in your confirmation.

Question 7

How do I set up a corporate account?

Accepted Answer

Email info@executifs.com. Account setup takes less than 24 hours. You'll receive a dedicated account manager and login to our business portal.

Question 8

Is gratuity included in the price?

Accepted Answer

Gratuity is not included in the quoted price. A 15–20% tip is customary and appreciated. You can add it during booking or tip your driver directly.

Frequently Asked Questions

Where We Operate

Booking & Reservations

Airport Transfers

Billing & Payment

Fleet & Vehicles

Corporate Accounts

Special Events

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